Technical Support Executive

from 2 to 7 year(s) of Experience
Noida

Job Description

Responsibilities:

  • Complete detailed reports listing requests for technical assistance, steps taken to resolve them (CRM Tracker)
  • Tooling system experiences handling ticket systems (like Jira, Zendesk etc.)
  • Basic knowledge of GPS + Telecomm Technology
  • Experience handling IT technical systems hardware queries and support.
  • Client communication and understanding of queries and issues.
  • Experience in handling B2B key accounts
  • Having good communication skills.
  • Interactions with technical team in resolving client queries.
  • Understanding of technical aspects of mobility (Android/iOS applications)

Other Candidate Requirements:

  • Professional commitment to high quality, and a passion for learning new skills.
  • Detail-oriented individual with the ability to rapidly learn new concepts and technologies.
  • Must be a strong team player with the ability to communicate and collaborate effectively.

Salary: Not Disclosed by Recruiter

Industry:Internet / Ecommerce

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:Technical Support

Role:Customer Support Engineer/Technician

Must have Key Skills

Other Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Kent Ro Systems Limited

We are a 21st century health care products company with a vision for making the world a healthy and a happy family. Our mission is to produce innovative health care products that purify the water we drink, the food we eat and the air we breath, thus help people live healthier. For us, bringing health care products for you, is more than just a business, it is a passion. It is, in fact the very purpose of our existence.

Pioneers in bringing revolutionary RO technology to India for the first time, Kent, started in 1995 in Noida, Despite a humble beginning, today Kent is a strong organization with offices spread across Delhi, NCR, Mumbai and other major cities. Most importantly, having lacs of satisfied customers to its credit.

Our product philosophy is unambiguous. We help people in attaining the biggest and most precious wealth, perfect health, and this is reflected in our range of health care products.
View Contact Details+

Contact Company:Kent Ro Systems Limited

Address:E-6,7 8, Sector-59, , , NOIDA, Uttar Pradesh, India

Reference Id:TECHSUPPORT