Technical Support Manager

5 - 10 Years
Noida

Job Description

Handle a team of 8-10 agents for providing technical support on phone/email/chat to customers
Prior experience of handling electronics/mobile/similar process
Excellent analytical, Requirement gathering, specification planning and problem solving skills
Previous experience dealing with support cases or requests via e-mail & telephone
Must have experience in SLA
Astounding written and spoken English is must
5+ years of experience
You will be the person that will keep the support engine running

Salary: Not Disclosed by Recruiter

Industry:Internet / Ecommerce

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Assistant Manager/Manager-(Technical)

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

KENT CamEye

KENT CamEye is a first-of-its-kind car security device for vehicles and its passengers that uses dual cameras to record everything happening inside and outside the car, and also allows live video streaming of either camera, from anywhere in the world. Visit https://www.cameye.com for more details
View Contact Details+

Contact Company:KENT CamEye

Reference Id:TECHMANCAMEYE

Website:https://www.cameye.com

Send a Query

Please provide your email address

Please enter your query

Supported Formats: doc, docx, rtf, pdf Max file size: 2MB

Please agree to the terms and conditions to continue.